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	Checking Benefits & Eligibility Your Key to Improved Patient Collections Throughout health care, patient financial responsibility continues to grow. In 2011, the average American household faced a $2,000.00 annual family deductible! Patient responsibility as a proportion of your A/R continues to increase at a rapid rate. read article >
	Improving Financial Planning & Analysis Processes While budgeting season has just been completed, it's not too late to make a change and move to continual forecasting and gain strategic insight. read article >
	Is “it” Enrollment, Credentialing or Both? When a medical provider wants to serve patients, in order to access that patient’s insurance plan, the provider must become a provider to that plan. Plans vary from Government or Commercial payers, but two distinct processes are required. The web of Enrollment versus Credentialing is tightly woven and entangled. We are seeing National and State agencies tackling these snares. read article >
	What Is the Difference Between a Zero Balance Account and a Sweep Account? How do you determine the type of account that is best for your practice? First, you need to know what each type of account offers. read article >
	First Impressions Lasts Forever We have to remember every new patient is a first impression. As we know "first impressions" last forever. These impressions can become one of your strongest marketing tools or one of your worst nightmares. read article >
	Enhancing Physician Communication Skills while using an EMR. Does the patient really have to feel like the “third wheel”? With the advent of electronic medical records, the dynamic of the patient encounter is radically changed, which poses new challenges for physicians. A new member of the team is in the room – the EMR screen. How do we make this a useful addition and not an intrusion? read article >
	Technology and Common HIPAA Risks The use of technology as a means by which electronic protected health information (ePHI) can be made more readily accessible, has created a world where HIPAA violations are much more prevalent. read article >
	Data Capture + Process Outsourcing = Business Efficiency & Profits For 20 years or more, capture has been the entry point for document store-and-retrieve systems and increasingly, for Business Process Management, where data extraction from the document is used to feed a downstream business process such as medical records, medical EOB's, invoice approval, or claims management. read article >
	What is a Certified Rural Health Clinic? I often get asked what I do. It’s a difficult question to answer. But if you know what a Certified Rural Health Clinic (RHC) is and how it fits into the health care delivery system, you will know why I enjoy the challenges I face. I will tackle this with a Top 10 list of important details of a RHC. read article >
	Tips and Tricks for a Successful EHR Implementation As practices move to EHR and Meaningful Use, many have found the difference between the EHR during the selection process and the actual implementation is night and day. read article >
	Cyber Crime - Is Your Medical Practice Protected? Do you know you have a target on your back? To be more specific, a target on your medical practice bank accounts? Cyber criminals are running rampant and targeting accounts of small to medium sized firms everywhere. Cyber criminals will try to rob your accounts through nearly undetectable online activity. Most often they never even leave a trail. But why your medical practice? read article >
	Keys to an Outstanding Patient Experience A physician’s primary responsibility is the well-being of his patients. They strive to provide high quality care to their patients, thus demonstrating excellent skills to diagnose and treat patients effectively. They are so engrossed in the care of their patients that they often forget about the element of patient service. read article >
	What are the benefits of “identifying” my talents in a medical office? Much is written these days regarding talent identification and why people should do so. The rewards are plentiful! read article >
	Dr. Jayne Interviews KC Frank, EVP, Document Imaging Systems Corp. (DISC) One of your marketing campaigns, is “No hybrid EMRs.” What do you mean by this? A hybrid EMR is one where providers rely on both an electronic and paper chart post-EMR implementation. I have heard countless stories... read article >
	Make Your Data Bulletproof A recent study discovered that, of companies experiencing a “major loss” of computer records, 43 percent never reopened, 51 percent closed within two years of the loss, and a mere six percent survived over the long-term. For small and medium-sized businesses (SMB’s) in particular, these statistics suggest the necessity of crafting a Business Continuity Planning (BCP) strategy grounded in a robust data backup and recovery solution. read article >
	Meaningful Use, Stage Two and Three Let the Games Begin!! So now that Meaningful Use Stage 1 has been defined and you’re hopefully on your way to implementing a certified system, it’s time to start thinking about Stages 2 and 3! read article >
	Where Do I Go From Here? The St. Louis healthcare marketplace is buzzing between hospitals and physicians. The days of Marcus Welby-era medicine are a distant memory. Today’s physicians are responding to an incredible amount of change, with reactions ranging from...read article >
	2010 Tax Law Changes: How Are Physicians Impacted? During 2010, a number of tax laws were passed, generating much change and turmoil for taxpayers. Physicians and other high net worth individuals had been on the edge of their seats for most of 2010, knowing the potential for tax rates to significantly increase in the New Year. Now that the dust has settled...read article >